Privacy Policy

We may collect personal information you voluntarily provide when you visit our website, contact us, or use our online services. This may include your name, email address, phone number, and any information submitted through contact forms or appointment requests. We also collect non-personally identifiable information automatically, such as browser type, pages visited, time on site, and referring URLs through standard web analytics tools. This information helps us understand how visitors use our site and improve the user experience.

Information you provide is used to respond to your inquiries, process appointment requests, and communicate with you about our services. We do not use your information for unsolicited marketing without your consent. Automatically collected data is used in aggregate form to analyze site performance and improve content. We do not sell, rent, or trade your personal information to third parties.

This website is not a secure channel for communicating protected health information (PHI). Please do not submit medical records, clinical information, or sensitive health details through this website's contact forms. For medical matters, please contact our office directly by phone or use our secure patient portal. Our practice follows all applicable HIPAA regulations regarding the privacy and security of your health information.

Our website may use cookies — small data files stored on your device — to enhance your browsing experience and analyze site traffic. You may configure your browser to refuse cookies, though some features of the site may not function properly as a result. We may use third-party analytics services (such as Google Analytics) that collect aggregated, anonymized data about site usage. These services have their own privacy policies governing how they handle data.

Our website may contain links to third-party websites, including our patient portal and online scheduling system. These sites are governed by their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

We implement reasonable technical and administrative measures to protect personal information submitted through our website. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted online. If you have concerns about data security, please contact our office directly.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects when the most recent changes were made. Continued use of this website after changes are posted constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us at: Pinnacle Orthopaedics 3085 Sparta St McMinnville, TN 37110 Phone: 931-815-2663